VoIP has without a doubt been the single greatest disruptor in the telecommunications industry for a few reasons: VoIP has reduced monthly expense for businesses. Communications infrastructure is much more efficient for businesses and service providers alike. VoIP has...
Believe it or not, some businesses still send faxes. While not too common, cloud based phone system providers are still required to support faxing. Fax transmission is an analog technology. A modem uses an analog telephone line to send a scanned image, or a facsimile...
Answering this question was much simpler just a few years ago. Before cloud hosted business phone systems, a business would purchase or lease a premise based phone system. Supported by a manufacturer, the phone system, or PBX, would work with a local authorized vendor...
A softphone is a simple concept. It’s a piece of software that runs on computers and mobile devices that is a nearly fully functioning phone, and it became popular as VoIP service came into the market. A softphone is a type of VoIP phone. The most fundamental impact...
What Are The Different Types of Phone Numbers? Among the first questions a new business owner will ask is: “how do I get a phone number for my business?” The same question will apply to a company who adds new employees and wants to assign them each a phone number....
Haven’t heard the term POTS line before? Don’t worry, not many people use the term or no what it means. POTS stands for “Plain Old Telephone Service”, and a POTS line is an analog telephone line, like a phone line, that you may or may not have at home. A...
