What is an Auto-Attendant?

What is an Auto-Attendant?

What is Auto-Attendant? Since phone systems, or Private Branch Exchanges (PBX’s) were first deployed some 50 years ago they have consistently been updated and upgraded to satisfy the demands of the business user. Believe it or not, voicemail boxes are a relatively new...
CRM VoIP Integration

CRM VoIP Integration

VoIP Integration with CRM Customer Relationship Management (CRM) software is a given in any business that wants to run as efficiently as possible when it comes to managing and leveraging their how they connect with their customer base. CRM records all interactions...
Mobile Integration with VoIP

Mobile Integration with VoIP

VoIP has without a doubt been the single greatest disruptor in the telecommunications industry for a few reasons: VoIP has reduced monthly expense for businesses. Communications infrastructure is much more efficient for businesses and service providers alike. VoIP has...
How Does Online Faxing or FoIP Work?

How Does Online Faxing or FoIP Work?

Believe it or not, some businesses still send faxes. While not too common, cloud based phone system providers are still required to support faxing. Fax transmission is an analog technology. A modem uses an analog telephone line to send a scanned image, or a facsimile...